Shipping & Fulfillment Policy

About GILANI FITS

GILANI FITS is a virtual personal styling service that delivers curated digital lookbooks tailored to your style preferences, body type, and lifestyle needs. Whether you're dressing for everyday wear, a special event, a vacation, or a complete wardrobe refresh, we offer personalized outfit suggestions—delivered straight to your email inbox.

What We Sell

We offer personalized virtual styling services, including:

  • Custom Lookbooks: A PDF or interactive document sent via email with complete styled outfits, shopping links, and notes on how to wear each piece.

  • Closet Revamps: Based on your existing wardrobe, we provide style recommendations, identify gaps, and suggest new pieces.

  • Event Styling: Outfit suggestions for weddings, trips, red carpets, or important events—tailored to your theme, budget, and destination.

  • Seasonal Edits: Quarterly wardrobe updates that reflect current trends and weather needs.

These services are non-physical, non-downloadable, and are sent via email in a digital format.

Purchase Currency

All prices listed are in USD (United States Dollars).

Customer Service Contact Information

We're here to help! You can contact us via:

  • Email: management@gilanifits.com

  • Instagram DM: @gilanifits

We aim to respond to all inquiries within 1–2 business days.

Fulfillment & Delivery Policy

  • All orders are delivered digitally via email within 5–7 business days from the date of purchase.

  • You will receive a confirmation email upon payment and a follow-up email with your personalized lookbook when it's ready.

  • If you haven’t received your lookbook within the estimated timeframe, please contact us directly with your order number.

Refund Policy

Due to the customized and digital nature of our services, we do not offer refunds once the lookbook has been delivered.

If you are unhappy with your order, please reach out within 72 hours of delivery, and we will offer one round of minor revisions based on your initial preferences.

Cancellation Policy

Orders can only be cancelled within 24 hours of purchase, as styling work may begin immediately. After that window, cancellations are not guaranteed.

Return Policy

As this is a virtual service, there are no physical returns. We do not accept returns or exchanges once the styling service has been fulfilled and emailed.

Legal & Export Restrictions

We do not sell physical goods, so there are no export restrictions. However, customers are responsible for checking availability and shipping terms of linked items from third-party retailers in their own country.

Privacy Policy

We value your privacy. Your personal data (including style preferences, body measurements, email, and payment info) is collected solely for the purpose of delivering your styling service. We do not sell or share your information with third parties.

Business Address

GILANI FITS

16050 West Rd. Houston, Texas 77095
Note: As this is a virtual business, no in-person services or visits are accepted at this location.

Promotions & Discounts

Any promotions or limited-time discounts will clearly outline:

  • What the offer includes

  • Valid dates

  • Any exclusions or limitations

  • Whether revisions are included

Please read all terms at checkout before placing your order.

Secure Payments

All transactions are processed securely via Stripe. Our website uses SSL encryption (HTTPS) to protect your data and payment information. GILANI FITS is PCI compliant, and no payment information is stored on our servers.

Accepted Payment Methods

We accept all major credit cards through Stripe:

  • Visa

  • MasterCard

  • American Express

  • Discover